Domestic Shipping:
- We offer standard shipping on all orders within the United States.
- Orders are processed and shipped within 5-7 business days.
- Estimated delivery time is 5-7 business days after dispatch.
- Free shipping on orders over $100.
International Shipping:
- International shipping is available to select countries.
- Shipping fees are calculated based on destination and package weight.
- Orders are dispatched within 5-7 business days.
- Estimated delivery time is 10-20 business days, depending on the destination and customs processing.
- Customers are responsible for any customs fees, taxes, or duties incurred.
Tracking:
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can track your order directly on our website or the carrier’s website.
Shipping Delays:
- While we strive to meet all delivery estimates, delays can occur due to weather, customs, or other unforeseen circumstances.
- Drop Vault is not responsible for delays caused by the shipping carrier, but we will assist in resolving any delivery issues.
Lost or Damaged Items:
- If your order is lost in transit or arrives damaged, please contact our customer service immediately.
- Claims for lost or damaged items must be made within 7 days of the expected delivery date.
Address Changes:
- We cannot change the shipping address once an order has been placed. Please ensure your shipping address is correct when placing your order.
- For any additional questions regarding our shipping policy, please contact Drop Vault’s customer service team. We are committed to providing a smooth and timely delivery experience for all our customers.
